{"id":917,"date":"2023-11-24T18:04:57","date_gmt":"2023-11-24T18:04:57","guid":{"rendered":"https:\/\/klimavex.eu\/sk\/?page_id=917"},"modified":"2024-07-19T11:15:36","modified_gmt":"2024-07-19T09:15:36","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/klimavex.eu\/cz\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"\t\t
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REKLAMA\u010cN\u00cd \u0158\u00c1D<\/strong><\/h2>\n

Platn\u00fd od 1. 4. 2024<\/p>\n

Z\u00e1ruka se vztahuje na v\u0161echny elektrick\u00e9 spot\u0159ebi\u010de nab\u00edzen\u00e9 spole\u010dnost\u00ed KLIMAVEX CZ a.s. Pokud se na zakoupen\u00e9m v\u00fdrobku projev\u00ed vada, spot\u0159ebitel m\u00e1 pr\u00e1vo tuto vadu reklamovat.<\/p>\n

V\u0161eobecn\u00e1 z\u00e1ruka na v\u00fdrobky je stanovena na 24 m\u011bs\u00edc\u016f<\/b> ode dne prodeje spot\u0159ebiteli. Doba z\u00e1ruky se prodlu\u017euje o dobu, po kterou byl v\u00fdrobek v z\u00e1ru\u010dn\u00ed oprav\u011b a nemohl b\u00fdt v dob\u011b trv\u00e1n\u00ed z\u00e1ruky pou\u017e\u00edv\u00e1n.<\/p>\n

Spot\u0159ebitel je povinen p\u0159i p\u0159eb\u00edr\u00e1n\u00ed zbo\u017e\u00ed zkontrolovat jeho ozna\u010den\u00ed, stav (po\u0161kozen\u00ed) a mno\u017estv\u00ed. P\u0159\u00edpadn\u00e9 dodate\u010dn\u00e9 reklamace na mechanick\u00e9 po\u0161kozen\u00ed v\u00fdrobku, jeho kompletnost \u010di mno\u017estv\u00ed nemus\u00ed b\u00fdt uzn\u00e1ny.<\/p>\n

Spot\u0159ebitel je povinen po dobu trv\u00e1n\u00ed doby z\u00e1ruky si uschovat z\u00e1ru\u010dn\u00ed list (doklad o zakoupen\u00ed) v\u00fdrobku. Jak\u00e9koliv \u00fapravy na v\u00fdrobku b\u011bhem z\u00e1ru\u010dn\u00ed doby nejsou povoleny.<\/p>\n

Za\u0159\u00edzen\u00ed lze pou\u017e\u00edvat pouze ve smyslu n\u00e1vodu k pou\u017eit\u00ed.<\/p>\n

Nedodr\u017een\u00ed v\u00fd\u0161e uveden\u00fdch skute\u010dnost\u00ed bude m\u00edt za n\u00e1sledek z\u00e1nik z\u00e1ruky!<\/p>\n

Bez p\u00edsemn\u00e9ho souhlasu, nen\u00ed z\u00e1ruka v p\u0159\u00edpad\u011b op\u011btovn\u00e9ho prodeje za\u0159\u00edzen\u00ed p\u0159evoditeln\u00e1.<\/p>\n

Jde-li o vadu, kterou lze odstranit, m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo, aby byla bezplatn\u011b, v\u010das a \u0159\u00e1dn\u011b odstran\u011bna. Prod\u00e1vaj\u00edc\u00ed je povinen vadu bez zbyte\u010dn\u00e9ho odkladu odstranit. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee v\u017edy nam\u00edsto odstran\u011bn\u00ed vady, vym\u011bnit vadn\u00fd v\u00fdrobek za nov\u00fd. Jde-li o vadu, kterou nelze odstranit a kter\u00e1 br\u00e1n\u00ed tomu, aby se v\u00fdrobek mohl \u0159\u00e1dn\u011b u\u017e\u00edvat, m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na v\u00fdm\u011bnu v\u00fdrobku nebo m\u00e1 pr\u00e1vo od koup\u011b odstoupit. Stejn\u00e1 pr\u00e1va p\u0159\u00edslu\u0161\u00ed kupuj\u00edc\u00edmu, jde-li sice o odstraniteln\u00e9 vady, av\u0161ak kupuj\u00edc\u00ed nem\u016f\u017ee pro op\u011btovn\u00e9 vyskytnut\u00ed se vady po oprav\u011b nebo pro v\u011bt\u0161\u00ed po\u010det chyb v\u00fdrobek \u0159\u00e1dn\u011b u\u017e\u00edvat. Jde-li o neodstraniteln\u00e9 vady, m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na slevu z ceny v\u00fdrobku.<\/p>\n

Prod\u00e1vaj\u00edc\u00ed nebo j\u00edm pov\u011b\u0159en\u00fd pracovn\u00edk rozhodne o reklamaci ihned, ve slo\u017eit\u00fdch p\u0159\u00edpadech do t\u0159\u00ed pracovn\u00edch dn\u016f. Do t\u00e9to lh\u016fty se nezapo\u010d\u00edt\u00e1v\u00e1 doba pot\u0159ebn\u00e1 k odborn\u00e9mu posouzen\u00ed vady. Vy\u0159\u00edzen\u00ed reklamace v\u0161ak nesm\u00ed trvat d\u00e9le ne\u017e 30 dn\u00ed.<\/p>\n

Z\u00e1ruka se nevztahuje na z\u00e1vady zp\u016fsoben\u00e9:<\/u><\/p>\n

– mechanick\u00fdm po\u0161kozen\u00edm dopravou a ne\u0161etrn\u00fdm zach\u00e1zen\u00edm<\/p>\n

– nespr\u00e1vn\u00fdm pou\u017eit\u00edm<\/p>\n

– nevhodn\u00fdm elektrick\u00fdm zapojen\u00edm<\/p>\n

– nevhodn\u00fdm elektrick\u00fdm nap\u011bt\u00edm<\/p>\n

– zne\u010di\u0161t\u011bn\u00edm a zanedbanou \u00fadr\u017ebou<\/p>\n

– pou\u017eit\u00edm nevhodn\u00e9ho p\u0159\u00edslu\u0161enstv\u00ed<\/p>\n

– neodvratnou ud\u00e1lost\u00ed (\u017eivelnou pohromou)<\/p>\n

– jin\u00fdmi neodborn\u00fdmi z\u00e1sahy<\/p>\n

Opot\u0159ebov\u00e1n\u00ed charakteristick\u00e9 pro dan\u00fd materi\u00e1l nebo pou\u017eit\u00ed se nepova\u017euje za chybu.<\/p>\n

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 <\/span><\/b><\/p>\n

Z\u00c1RU\u010cN\u00cd A POZ\u00c1RU\u010cN\u00cd OPRAVY<\/span><\/b><\/b><\/p>\n

Opravy v z\u00e1ru\u010dn\u00ed a poz\u00e1ru\u010dn\u00ed dob\u011b vykon\u00e1v\u00e1 spole\u010dnost KLIMAVEX CZ a.s.<\/span><\/span><\/p>\n

POSTUP P\u0158I REKLAMACI<\/span><\/b><\/p>\n

Podm\u00ednkou pro uplatn\u011bn\u00ed reklamace<\/span><\/b> je, aby byla uplatn\u011bna v z\u00e1ru\u010dn\u00ed lh\u016ft\u011b<\/b> a pod\u00e1na p\u0159es formul\u00e1\u0159 www.klimavex.eu\/cz\/reklamac<\/a>e. Po pod\u00e1n\u00ed reklamace syst\u00e9m p\u0159id\u011bl\u00ed \u010d\u00edslo ID reklamace ve tvaru REK-XX-YY-ZZZZ, kter\u00e9 je pot\u0159ebn\u00e9 uv\u00e9st (napsat) na balen\u00ed reklamovan\u00e9ho v\u00fdrobku (pro jednozna\u010dnou identifikaci reklama\u010dn\u00edho p\u0159\u00edpadu), kter\u00fd je nutn\u00e9 zaslat nebo osobn\u011b don\u00e9st do z\u00e1ru\u010dn\u00ed opravovny spole\u010dnosti.<\/span><\/p>\n

ZBO\u017d\u00cd BEZ P\u0158ID\u011aLEN\u00c9HO REKLAMA\u010cN\u00cdHO \u010c\u00cdSLA NEBUDE P\u0158IJAT\u00dd NA REKLAMACI!<\/span><\/b><\/p>\n

 <\/span><\/b><\/p>\n

ADRESY (Z\u00c1RU\u010cN\u00cd OPRAVOVNY)<\/h2>\n

KLIMAVEX CZ a.s.<\/b><\/p>\n

Pr\u016fmyslov\u00e1 1472\/11
102 00 Praha 10
+420 212 248 800
info@klimavex.cz<\/span><\/span><\/p>\n

 <\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

REKLAMA\u010cN\u00cd \u0158\u00c1D Platn\u00fd od 1. 4. 2024 Z\u00e1ruka se vztahuje na v\u0161echny elektrick\u00e9 spot\u0159ebi\u010de nab\u00edzen\u00e9 spole\u010dnost\u00ed KLIMAVEX CZ a.s. Pokud<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-917","page","type-page","status-publish","hentry"],"yoast_head":"\nReklama\u010dn\u00ed \u0159\u00e1d - KLIMAVEX GROUP - \u010cesko<\/title>\n<meta name=\"description\" content=\"P\u0159ed zakoupen\u00edm v\u00fdrobku si p\u0159e\u010dt\u011bte reklama\u010dn\u00ed \u0159\u00e1d. 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